Digital forensics & cyber incident response in the cloud
The shift to cloud environments brings significant benefits but also presents unique challenges for Digital Forensics and Incident Response (DFIR). Unlike traditional on-premises practices, processes and systems where security teams have greater control, cloud environments involve shared infrastructure, decentralized data and reliance on third-party providers. However, with the right tools, strategies, and automation, these challenges can be mitigated. Addressing visibility, data preservation, scalability, and understanding the shared responsibility model with cloud providers is essential for effective incident preparation and response.
Let’s take a look at 5 unique challenges posed by cloud-based environments, with effective strategies for security teams to adopt in their DFIR management:
1. Lack of Visibility and Control
Cloud environments limit direct access to infrastructure, making it harder for responders to collect critical forensic data. This issue is compounded by reliance on third-party providers, leading to gaps in monitoring and logging.
The solution is to use cloud-native security and monitoring tools wherever possible, like AWS CloudTrail, Google Cloud Audit Logs, and Azure Sentinel, to enhance visibility. Centralized logging systems that aggregate data across services are essential for real-time detection and forensic investigations.
2. Data Preservation and Evidence Collection
Cloud services are dynamic, with data distributed across regions and platforms complicating evidence collection. Data may be lost if not captured promptly.
Automated evidence collection tools can significantly help here alongside practice and processes such as implementing snapshots or backups of virtual machines, cloud storage, and databases during incidents. Services like AWS Snapshot, Google Cloud Snapshots, and Azure Backup can help preserve data for analysis and even potential litigation. It is vital to consider the implications of legal privilege to avoid turning one incident into another, especially with mandatory breach disclosure requirements in force, such as the SEC in the US and GDPR in Europe.
3. Complexity of Multi-Cloud and Hybrid Environments
Managing incident response in multi-cloud or hybrid setups is challenging due to inconsistent protocols and coordination with providers.
This requires the development of unified incident response strategies that apply across platforms. Use cloud-agnostic or centralized DFIR tools and maintain clear communication channels with cloud providers to align with the shared responsibility model.
4. Incident Response Speed and Scalability
Cloud infrastructures are highly scalable and elastic, which complicates incident response across large, distributed environments.
This is where the implementation of automated cloud-first response tools are hard to beat, like AWS GuardDuty or Azure Sentinel for threat detection and response, come into their own. Automate tasks such as isolating compromised workloads to improve speed and scalability.
5. Shared Responsibility and Coordination with Cloud Providers
Understanding the shared responsibility model is critical, as cloud providers manage infrastructure security while customers are responsible for securing their data.
Establishing clear communication protocols with cloud providers, in advance and understand accountability for security will save hours of time and lost momentum at the critical early states of an investigation. Use the incident response services offered by providers and ensure you have support agreements in place for efficient collaboration during investigations.
Build a resilient Incident Response plan
For internal teams under pressure to balance daily operations with cyber security demands, the path of least resistance is to engage a trusted third party to implement the appropriate level of response. By collaborating with experts, organizations can efficiently conduct a gap analysis and implement a tailored incident response framework.
Regular and comprehensive testing of incident response plans is essential for organizations to maintain an effective defense against cyber threats in cloud environments - allowing teams to focus on business priorities while ensuring robust security measures are in place.
About the authors
Nigel Gibbons | Director & Senior Advisor of Global Cloud Security Services, NCC Group
Nigel has over 25 years of experience in IT, digital transformation, and cyber security. He is especially adept at guiding enterprises and has periodically served as interim CISO/CIO throughout his career. He champions cloud computing and cutting-edge tech trends, holding advisory roles with Microsoft and Sun Microsystems.
Ben Fountain | DFIR Principal Engagement Manager, NCC Group
Ben has extensive experience providing cyber security control, risk and compliance consultancy to a wide range of clients in a broad range of sectors and organizations. Since moving into his Cyber Incident Response role, Ben regularly engages with senior stakeholders under high-pressure situations to provide advice and support alongside NCC Group's expert consultants to rapidly support client needs.
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