Meet the Latest Evolution of NCC Group's Managed Detection & Response Services:
The Unified Cyber Platform

18 June 2024

By Doug Klotnia

Unify your managed security with one powerful platform.

We have been delivering managed security services for over 20 years, and we know by now that listening to our customers is our number one priority. And you have spoken: your environments are becoming more complex, leveraging technologies in ways you have never considered before. You want confidence that you are sufficiently protecting your digital landscape and must do it cost-effectively. Simply put, you need managed security service providers to keep pace.

At NCC Group, new capabilities, modern thinking, and a wealth of diverse experience have continuously allowed for leading edge solutions. So, what exactly is possible?

Introducing NCC Group's Unified Cyber Platform (UCP) – an artificial intelligence (AI), machine learning (ML), and people-powered vulnerability and threat management platform.

The UCP enables NCC Group's Managed Detection & Response services to deliver threat protection from day one, benefit from all the existing technology you have in place today, and, most importantly, significantly reduce time to detection and isolation. This means that our teams and technology can save time and resources, allowing you to focus on what matters most - running your business knowing your digital landscape is secure.

The platform is built to empower organizations in their battle against cyber security threats. It combines the best of technology and human intelligence to provide comprehensive protection.

The new Unified Cyber Platform, which underpins our Managed Extended Detection and Response (MXDR) solutions (and other Global Managed Services), is an integration platform that offers comprehensive context and transparency to both clients and agents alike. It provides unified visibility across endpoints, networks, and operational and cloud environments by integrating partner detection interfaces with our proprietary network sensor technology.

The ability to support multiple solutions and log sources allows tailoring to customer requirements; our UCP always provides cross-correlation of multiple tools and servers and a transparent single interface via the NCC Group portal. Gain a holistic view of your environment to ensure you are always one step ahead of potential threats.

Designed with the customer at the forefront, our UCP ensures confidence and efficiency in your threat management. Here's how the UCP can revolutionize your cyber security approach:

Save time and resources – increase your team's productivity

When you combine world-class threat management with our 20+ years of expertise and customer transparency and feed that through the UCP, you can have the reassurance of:

  • Leveraging your existing security investments by combining and correlating alerts in our enrichment engine for higher-quality threat detection
  • Enhanced Threat Intelligence and response capabilities, powered by Artificial Intelligence (AI) and Machine Learning (ML), resulting in higher confidence in threat detection and faster incident analysis
  • Swift implementation of new detection rules (such as Log4J) can be implemented within 5 hours after threat intelligence is shared, with a 5% improvement in Mean Time to Respond
  • Higher quality detection analysis
    • 40% of true positives are based on our proprietary Detection Logic
    • 1.9% False Positive Rate ensuring that the right incidents are remediated or escalated
    • Clear coverage tracking utilizing MITRE-aligned metrics.

 

A high-quality & customizable approach tailored to your needs

Our client-centric UTS portal is simple and intuitive. It ensures an efficient, transparent view of security incidents and recommendations and replaces the complexity of muddled interfaces with supported integration into your IT service management systems.

This customizable approach provides you with:

  • A powerful interface adapting to your needs
  • A consistent experience for all NCC Group Global Managed Services interactions (via ServiceNow)
  • Advanced reporting features, whereby our UCP automation speeds up reporting by 25%, allowing time for customization, which provides a better understanding of your cyber security posture. Reporting includes:
    • Executive reporting supporting quarterly reviews with your Technical Account Manager (TAM)
    • Compliance reporting
    • Operational reporting, including SLAs (Service Level Agreements) and KPIs (key performance indicators), among other measurements.

A flexible approach for your future tech integrations.

The UCP is built on people-powered innovation, providing a smooth and quick onboarding process thanks to increased automation. Flexibility is paramount for our customers now and in the future. That is why we have ensured that you have the ability to integrate new technologies providing consistent alignment with your expanding needs, whilst we, as a partner, continue to be efficient and transparent in our operations. This ensures that you have access to the best solutions and support backed by a global team of experts.

NCC Group's UCP is not just a platform but a promise of quality, customization, and innovation. Built with the customer in mind so you can have confidence, the UCP offers a forward-thinking approach to managing your threats.

 

 

Doug Klotnia

Doug Klotnia

Global Capability Lead - Managed Services, NCC Group

Doug Klotnia is responsible for scaling up NCC Group’s current managed security services globally, building upon the existing suite of services and strong heritage to deliver world-leading, threat intelligence-led, real-time defenses for clients. Doug has a wealth of industry experience over a 20+ year career in cyber security from his time at BAE Systems, Trustwave, and Onapsis, where he led highly successful global managed security services organizations.

Call us before you need us.

Learn more about the MXDR services our Unified Cyber Platform supports or start a conversation with a Managed Services team member.